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Terms & Conditions


All products displayed on this site are for delivery to Australia only.

We deliver by Australia Post to the address you supply. We accept no responsibility for incorrect address details. It is your responsibility to make contact with Hunter Valley Homewares or the carrier if your parcel has not arrived in a reasonable time frame. If a parcel is undeliverable or remains uncollected and is therefore returned to us, any additional freight charges will be your responsibility.

Products available on this website are available for purchase by persons over 18 only, who have full capacity to enter binding contracts.

We reserve the right to accept or reject an order for any reason, including the unavailability of a product or an error in product details or pricing.

If you wish to cancel your order after payment has been made, cancellation will be at our discretion. If you wish to cancel your order after it has been sent you will be responsible for the freight charges to you and for the return of the order.


Returns and Refunds

All goods are new and are checked prior to dispatch and are carefully wrapped.  If they are damaged or lost in transit please contact us.

We want you to be delighted with every item you buy and the service you receive. If you have any problems please contact us so we can make it right!

In the event you are not satisfied with a product we accept returns within 7 days of receipt of item and will give you a merchandise credit towards another purchase. Return of unwanted goods is at your expense – freight costs will not be refunded.

Please notify us of your intention to return goods prior to sending or no merchandise credit may be given.

All returned products must be un-used and in new condition.

Every effort is made to accurately describe our products, however due to the individual nature of this type of merchandise they may be some minor variations from the photographed items.



Your personal details are stored on a secure server. We will never share your details with anyone outside Hunter Valley Homewares. We do not record or store any Bank or Payment details.

After your transaction is completed you will not receive any advertising emails from us unless you choose to receive an electronic newsletter from our Website. Again we do not share information, including email addresses with third parties.  


This site is owned by Hunter Valley Homewares and no portion of the site may be reproduced, copied or sold.


Viruses and Bugs

Please respect our Website and ensure that you do not transmit viruses or any data that is likely to be destructive. We can not guarantee that information gained through this site can be relied upon to be free of computer viruses or defect. It is your responsibility to scan any information. By using this site you expressly agree we will not be liable to you or to any other person for any loss or damage (whether direct, indirect, consequential or economic), however caused and whether by negligence or otherwise, which may result directly or indirectly from any such information.



To our best knowledge, the information provided on this site is accurate and current. We do not make any warranty as to the accuracy and completeness of the information on this website or that any product will meet your requirements.

The safe and appropriate use and installation of products is the responsibility of the purchaser. We take no responsibility for damage or injury caused through use or miss-use.







If you have any questions, please don't hesitate to contact us.


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